IT- User Help & Support

How-to and informational articles design for, and visible to, end users.

How-to: Setup your New Dell Laptop
Connor Group Laptop Setup Guide – Windows 11  Please do not skip any of the steps below. If you have any issues, please contact the Helpdesk: E...
Tue, Jul 15, 2025 10:19 AM
How-to: Log into Multiple OneDrive Accounts
Our OneDrive account gives you the ability to log into more than one OneDrive account. To do this, follow these instructions: Right click th...
Thu, Jul 17, 2025 9:57 AM
How-to: Access Strongbox
Summary Strongbox power by LeaseCrunch is an excel plugin used by some CG employees to analyze and transform data. https://www.suiteapp.com/Strongbox-P...
Thu, Jul 17, 2025 11:18 AM
How-to: Convert PDFs to other Formats
You can convert PDFs to and from other formats, Excel, PowerPoint, etc... using the free and secure Online tools found on Adobe's website. ...
Thu, Jul 17, 2025 1:25 PM
How-to: Share your Outlook Calendar to Another User
To Delegate your calendar (give control to another user), please do the following: Open Outlook Click View > Calendar > Shared calendars > ...
Tue, Jul 22, 2025 9:37 AM
How-to: Add Corporate Team FTO Calendar to Outlook
It is best practice to add calendars on the Outlook Web Application because, once added, they will sync to all of your local devices which have outlook inst...
Tue, Jul 22, 2025 3:58 PM
How-to: Remap Any Key or Shortcut on Windows
This article explains how to remap a keyboard in Windows (screenshots are from windows 10 but the process on 11 is similar). Instructions apply t...
Thu, Aug 14, 2025 11:13 AM
How-to: Create Shareable Links for Sharepoint Files
This article will outline the steps to create shareable links, that everyone in the organization can access, for sharepoint files that may reside in folder ...
Tue, Aug 19, 2025 12:35 PM
Connor Group VPN access via Identity Enterprise
This document will walk you through the process of enabling VPN access to the Connor Group network using the Identity Enterprise application. *Not...
Thu, Sep 4, 2025 4:54 AM