IT- User Help & Support

How-to and informational articles design for, and visible to, end users.

How-to: Schedule a Zoom Meeting on Behalf of Someone Else
This guide will help the delegate grant permissions to the scheduler to set up meetings on their behalf. The Delegate: Login to https://connorgp.z...
Thu, Jun 5, 2025 10:33 AM
How-to: Access Additional Zoom Features
Yes!  Zoom has several advanced features that you can use to customize the service to your needs. It's important to note that you can not access these s...
Tue, Jun 24, 2025 9:10 AM
How-to: Using Zoom for Meetings (Desktop App)
Below is a quick guide for Zoom funtionality.    
Thu, Jun 5, 2025 10:35 AM
How-to: Record Meetings in Zoom
Sometimes a meeting may need to be recorded to be shared or reviewed later. Luckily, Zoom makes Recording Meetings very easy to do. The Easiest way to re...
Thu, Jun 5, 2025 10:36 AM
​How-to: Sync OneDrive folder with Shortcut Link Error
If you run into this error while trying to Sync a folder   This indicates that you have made a shortcut Link to that folder in your OneDrive which ...
Fri, Jun 6, 2025 11:47 AM
How-to: Edit Locked Sharepoint Page
If you edit a web page on a SharePoint folder and get an error saying the page is locked by another user.  Follow the steps below to unlock the page. (N...
Fri, Jun 6, 2025 11:48 AM
How-to: Add Zoom extension to "New Outlook"
Below are steps to add Zoom to "New" Outlook. On the left side of Outlook click the bottom 4 square icon Click Add Apps in t...
Tue, Jul 15, 2025 9:32 AM
How-to: Getting OneDrive Group email into your Inbox
If your OneDrive Group is email enabled, by default email messages sent to a OneDrive group do not automatically go to your Outlook "Inbox".  ...
Tue, Jun 24, 2025 8:38 AM
How-to: Add Teams Meeting add-in in Outlook, Web Outlook and Phone App
The Teams Meeting add-in lets users schedule a Teams meeting from Outlook. The add-in is available for Outlook on Windows, Mac, web, and mobile. Settin...
Tue, Jun 24, 2025 8:39 AM
Info: How Moderated Emails work
How the approval process works When someone sends a message to a person or group that requires approval they're notified that their message might ...
Tue, Jun 24, 2025 8:40 AM