IT- User Help & Support

How-to and informational articles design for, and visible to, end users.

How-to: Updating Slack
Slack does not automatically update itself all the time, if you need to update it manually, click the hamburger menu, then help, then 'Check for updates...
Tue, May 27, 2025 2:01 PM
How-to: Self-Service Registration for Connor Group Global Services Applications
Users can self register for access to Connor Group Global Services applications at https://app.connorgp.com/   Only users with a Connor Group email a...
Tue, May 27, 2025 2:07 PM
How-to: Join ‘Fun’ Slack Groups
When trying to join one of Connor Groups many fun channels, you just need to be invited by an existing user:   That’s it, you are now a mem...
Tue, May 27, 2025 2:07 PM
How-to: Reserve Desks with Zoom Workspaces
Purpose              Zoom workspaces is an application that lets you reserve spaces in an o...
Tue, May 27, 2025 2:09 PM
How-to: Connect to the Connor Group VPN in Windows 11
Instructions: Click on the Wireless icon in your task tray down by the clock Select "Connor Group VPN" When the "Sign In"...
Tue, May 27, 2025 2:19 PM
How-to: Using Zoom Scheduler
Using Zoom Scheduler with your Office 365 Calendar   Zoom has created new offering that will allow you to post your free time for others to schedule aga...
Tue, Jul 15, 2025 9:31 AM
How-to: Properly Log Out from Quickbooks and Remote Server
This guide shows you the proper way to log out of Quickbooks and Remote Server to avoid damaging Quickbook files and also prevent errors such as Error H505...
Tue, May 27, 2025 2:15 PM
How-to: Create a Slack Channel for my Engagement
How do I create a Slack channel for my engagement?   Important note:  only the owner of an engagement can create a channel.   From CG Insider cli...
Tue, May 27, 2025 2:25 PM
How-to: Tableau Data Source Migration to Tableau Cloud
Purpose Connor Group is moving the Tableau server from being at the local data center to Tableau cloud, to accommodate this any workbooks/data sources...
Tue, May 27, 2025 2:36 PM
How-to: Activate Tableau Desktop Licensing for the Cloud
Open Tableau Desktop and choose ‘Help’ -> ‘Manage Product Keys’:     Select ‘Activate’:   Use ‘https://10...
Tue, May 27, 2025 2:34 PM